Straightforward terms.
Last updated: 28 October 2026. Leave a Review is a business review-management service operated from 2b Woodhouse Road, Sheffield, S12 2AZ. Contact info@leaveareview.co.uk. The operator’s legal trading identity and any applicable company/VAT registration details must be confirmed before commercial launch.
Your subscription
Local costs £29 monthly or £290 annually. Grow costs £59 monthly or £590 annually. Displayed prices are the total subscription prices. Both plans cover one business location. A 14-day trial does not require a card and does not automatically charge you. Paid service begins when you complete Stripe checkout. Annual charges are taken upfront. Cancel future renewal through the billing portal; access continues for the paid period. Refund requests can be sent to support and any statutory rights remain unaffected.
Included service and limits
Local includes up to 300 campaign emails per rolling 30 days; Grow includes 1,500. Reminders count towards this limit. QR code downloads and review-link use are included. Physical NFC cards, SMS, agency/reseller services and multiple locations are not included. AI is limited to 100 drafting requests per day for Local and 300 for Grow; public customer drafting is limited to 100 per business per day. Reasonable anti-abuse limits also apply.
Responsible use
Ask for honest reviews from genuine customers. Do not buy reviews, offer review incentives, impersonate reviewers, solicit only positive public reviews or submit fabricated AI content. Customers must review and post their own public content. You are responsible for lawful contact collection, recorded permission and handling feedback. Do not upload health records, payment details or unnecessary sensitive information.
External services
Google sync and public replies require an authorised Business Profile and approved Google API access. Email, AI and billing require configured provider accounts. Providers may change availability or impose limits. We do not promise review counts, star ratings, search rankings, revenue or delivery to an inbox. A click on a Google link does not confirm a review was posted.
Availability and changes
We use reasonable care in providing the service. Support is by email without a guaranteed response time. We may pause abusive accounts or temporarily disable a feature to maintain the service. Material plan or price changes should be notified before renewal. The operator must honour existing paid entitlements or provide an appropriate remedy when withdrawing a paid service.
Data and termination
You can export workspace information in Settings. Cancel billing before requesting account deletion. We process your customer information under the data-processing terms. On deletion the live workspace is removed; backups and legally required payment records follow their retention schedules.
Liability and law
Neither party excludes liabilities that cannot lawfully be excluded, including fraud or death/personal injury caused by negligence. Subject to those limits, liability for ordinary direct contractual loss is limited to fees paid in the preceding 12 months; liability for indirect loss is excluded where lawful. These business-to-business terms are governed by the law of England and Wales, with the courts of England and Wales having jurisdiction.